We, at BJ Magnets, respect the privacy of our customers/ visitors. Hence, we do not share our customers’ personal information with any third-party organization.
BJ Magnets believes it is in your interest to allow us have a substantial control over information you provide us through the website. However, the website is available to everyone without revealing any of your personal information. Information include: Full Name, Name of the Company/Organization, Telephone Number, Email Address, Street Number and Name, City, Province/State, Post Code/Zip Code, Country. We also collect information using cookies that are needed to compile aggregated non-personally identifiable information about the visitors to our website. Personally, identifiable information consists of information that is unique to you, such as credit card numbers and bank account numbers. If you tell us you do not want that information to be used for further contact with you, we will act accordingly, nevertheless.
Information Security and Quality
We, BJ Magnets, protect, in the extent of our capabilities, the security and quality of our customers provided personal information. We, therefore, have implemented appropriate technical and managerial procedures to maintain information that is accurate, current and complete. All our transactions take automatically place on a secure server. And All your personal information is encrypted before it is transmitted over the Internet. If you request, we will correct errors in your personal information right away. The use of your information helps us quickly identify products or service that you need. In addition, it helps us create content on this website that is most relevant to you.
Registration and Making of Orders
When registering, we urge you to provide us your Full Name, Shipping and Billing address, Phone Number and Email address. In addition, we may also ask you about your country, such that we arrange ourselves to comply to the rules and regulation applicable to the products you purchase from us, thus, for the shipment ease. This type of information thereof, is used for billing purposes, in order to complete your order and communicate with you as well about your order and our website. In case, however, we encounter a problem when processing your order, we will use the provided personal information to contact you.
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order.
Return of product/Item
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.